WIKO Adhesive Competence Center

Privacy Policy




We appreciate your interest in our company, our products and our services. In the following, we explain which data are processed, stored and used in accordance with the current legal provisions. The protection of your personal data and the preservation of your personal rights are important to us. Your personal information includes: your name, address, telephone and mobile numbers and your e-mail address. Basically, your personal data will only be used in the context of our business relationship and will always be treated confidentially. GLUETEC Industrieklebstoffe GmbH & Co. KG stores and processes this data solely for the purpose of the necessary handling and processing of the customer relationship, its maintenance and exclusively for its own advertising and information purposes. This includes the data processing within the GLUETEC GROUP, which includes the following companies:

GLUETEC Industrieklebstoffe GmbH & Co. KG
Am Biotop 8a · 97259 Greußenheim
Telefon: +49 (0) 93 69 / 98 36-0
E-Mail info.de@gluetec-group.com

GLUETEC d.o.o.
Plese 9 · SI - 9000 Murska Sobota
Tel.: +386 (0) 59 07 93 95
E-Mail: info.si@gluetec-group.com

WIKO Klebetechnik Sp. zo.o.
ul. Ekonomiczna 8
PL - 42-271 Czestochowa
Tel.: +48 (0) 34 372 58 58
E-Mail: info.pl@gluetec-group.com

A transfer of data to third parties outside the group, legal requirements or obligations does not occur. Our website may contain links and references to websites of other providers, to which this data protection statement does not extend.

Collection and processing of personal data
By default, when you visit our website, our web servers store technical access data such as the IP address of your Internet service provider, the host name of the accessing system, information about the web browser and operating system used, the website you were coming from to us, the websites you visit of us as well as date and time of the visit. However, with the information available to us, this information can not be assigned to a specific person. We use this technical access information solely to improve the attractiveness and usability of our website and, if necessary, to identify technical problems on our website at an early stage. The use of your IP address is also technically required to be able to view our website. Otherwise, you can use almost our entire Internet offer, without sharing personal information.
In accordance with the principle of data avoidance and data economy, we collect, store and use personal information only if it is necessary or necessary for the purpose you have requested. We use your personal data to process your order, to answer your request, to give you access to special information and offers or to provide you with special services (sending our newsletter, etc.). In addition, such personal data will only be collected, processed or used by us if it is necessary to safeguard the legitimate interests of GLUETEC or its affiliates and there is no reason to believe that your legitimate interests outweigh the exclusion of processing.

Transfer of personal data
We will transmit the personal data you provide to us without your express consent only to the extent required for our order execution to affiliated subsidiaries and business partners, but do not pass on so far uninvolved third parties and in particular not sell to commercial users for advertising purposes.

In some areas of our website, we use cookies to track visitors' preferences and to make the websites as optimal as possible. These are very small files that are stored on your PC. These cookies serve to ensure that our server recognizes your computer and facilitates the navigation and use of our web pages. You can set your web browser so that cookies are generally accepted or filed or that you can decide on a case-by-case basis. For details, please contact a.o. under the heading "Help" of your web browser.

Google Analytics
On this website, we use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. GDPR. Google Analytics uses so-called cookies, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website such as
• browser type / version,
• used operating system,
• Referrer URL (the previously visited page),
• host name of the accessing computer (IP address),
• time of server request,
are usually transmitted to a Google server in the US and stored there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by using the link https://tools.google.com/dlpage/gaoptout?hl=de to download and install the available browser plugin.
We continue to use Google Analytics to analyze data from Double-Click and AdWords for statistical purposes. If you do not want to do this, you can disable it from the Ads Preferences Manager http://www.google.com/settings/ads/onweb/?hl=en. For more information about privacy related to Google Analytics, see the Google Analytics Help Center https://support.google.com/analytics/answer/6004245?hl=en.

Social plugins
On our website we use social plug-ins ("plug-ins") from Xing and LinkedIn. In particular, we use plug-ins so that you can share content on our website with other users of social networks or point them to such content. The provider of the respective plug-in can be recognized by its logo or initial letter.
When you visit our site, we do not initially provide any personal information to the plug-in providers. However, if you click on the highlighted box, personally identifiable information will be transmitted directly to the provider of the plug-in and processed by you, possibly in non-EU countries such as the United States. After clicking on the plug-in field, a new window of your browser opens and opens the page of the provider of the respective social network. Whether you have an account with the social network of the plug-in provider or not, the data is transmitted to the provider of the plug-in. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider.
We have no control over the nature and extent of the data collected and processed through the use of the plug-ins, nor are we aware of the full scope of the data collection, the purpose of the processing or the retention periods. According to the provider of the plug-ins, the transmitted data include, among other things, information about your browser, the visited websites and the date and time of the visit. The plug-in providers process this information, for example, to create user profiles and to display needs-based advertising. You have a right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise the right of objection. Further information can be found on the websites and privacy statements of the respective providers.
The legal basis for the processing of your personal data using social plug-ins is Art. 6 para. 1 lit. f) GDPR. The transfer of personal data to the US is in accordance with EU-US. Privacy Shield gem. Art. 45 para. 1 GDPR, which Facebook, Twitter, LinkedIn and Google have joined.

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTubePlugin-enabled sites, you will be connected to the servers of YouTube. The YouTube server will be informed which of our pages you visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user data, please refer to the YouTube Privacy Policy at: https://www.google.com/intl/en/policies/privacy.
Please also note the Terms of Use of YouTube: https://www.youtube.com/static?gl=DE&template=terms&hl=en.

The security of your data
The data transmitted by you are protected by us with suitable technical and organizational means to protect them against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously monitored and improved in accordance with technological development and organizational capabilities.

Collection and processing using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us.

SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

Use of your data for direct mailings

GLUETEC sends out a newsletter every quarter by e-mail to inform about current product developments, offers and dates.
Mandatory information for sending the newsletter is your e-mail address alone. The indication of further possible data is voluntary and will be used to address you personally. To register for the newsletter via the registration form on our website, we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive newsletters in the future. By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending us an appropriate message.
Newsletter tracking
For the creation, the dispatch and the evaluation the marketing tool Mailchimp is used. Further information on how to handle user data can be found in the privacy policy of Mailchimp: https://mailchimp.com/legal/privacy/.
The following data is generated in the evaluation:
• date and time of registration and if necessary unsubscribe to the newsletter
• whether the e-mail was sent successfully
• if and when and how often an e-mail was opened by a person
• which links in the e-mail were accessed by the person concerned
• where the person was at the time of opening.
Sending the newsletter to existing customers
If you have provided us with your e-mail address when purchasing products, we reserve the right to send you regular offers for similar products, such as those already purchased, from our range by e-mail. For this we do not have to obtain separate consent from you in accordance with § 7 Abs. 3 UWG. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 (1) lit. f GDPR. If you initially objected to the use of your e-mail address for this purpose, we will not send you a mail. You are entitled to object to the use of your e-mail address for the purpose described above at any time with effect for the future by a message to the person named in the beginning. For this purpose, you only have to pay delivery costs according to the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease immediately.
Advertising by mail
Based on our legitimate interest in personalized direct mail, we reserve the right to choose your first and last name, mailing address and, as far as we have received this additional information from you as part of the contractual relationship, your title, academic degree, year of birth and professional, branch or business name according to Art. 6 para. 1 lit. f GDPR to store and use for sending interesting offers and information about our products by mail. You can object to the storage and use of your data for this purpose at any time by a message to the person in charge.

Use of a merchandise information system
To sell an ERP / ERP system is in use, which runs on an in-house, according to current standards secure server. Your personal data collected during the order will be stored there.

Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal retention period (eg. commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.

Information, modification and deletion of your data
You may at any time in writing in accordance with applicable law, ask if and what personal information about you are stored by us. We will then send you a message. Please direct your inquiries to our Privacy Officer (see below). If necessary, you can use it to correct, delete and block your data.

Your contact for data protection
Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is GLUETEC Industrieklebstoffe GmbH & Co. KG, Christine Kopp, Am Biotop 8a, D-97259 Greußenheim. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.
If you have any questions, suggestions or complaints regarding the processing of your personal data, please contact our data protection officer directly. The person in charge has appointed a data protection officer, who can be reached as follows: GLUETEC Industrieklebstoffe GmbH & Co KG, Data Privacy, Phone: +49 9369 9836-0, E-Mail: privacy@gluetec-group.com

As of: 04.06.2019

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